When I send an invoice often text is missing , I writeinvoice, then add invoice And then preview & all the text is complete,from the preview page it will send with complete info I have typed,however if I send via the email

Hi Nick.

I appreciate you for sharing your concern about sending invoices in QuickBooks Self-Employed. I want to ensure you'll be able to send your invoices with the complete text and details.

To get started, I recommend sending your a sample invoice via a private window to your email address and check the details from there. This way, we can check and verify if the issue is caused by the browser you're using. To save you time, use either of these keyboard shortcuts:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

If it works fine, go back to your original browser and clear its cache to start fresh.

Moreover, please make sure to use a supported and up-to-date browser to avoid unexpected errors.

On the other hand, here's an article you can read more about invoices in QBSE: How to send or record an invoice.

Lastly, feel free to skim through the different topics from our help articles for more hints while working with QuickBooks in the future: Find QuickBooks help articles for QBO UK.

If you have any other questions about sending your invoices, please notify me by adding a comment below. I'm more than happy to help. Keep safe!