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Apr 4, 2021 11:20 AM UTC
Question

When I try and create a new invoice or amend an old one I can’t add tax rates.. this is only an iOS issue. Anyone else have this problem?

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1 reply

JessT
Apr 4, 2021 12:20 PM UTC

Hi Ryan,

 

We'll help you check this out. However, let's try a couple of steps first to see if this behavior is just caused by random issues. Please refer to this article: Troubleshooting Quick-Start Guide for the QuickBooks Online app.

 

If nothing works, please contact our Support team to check this further. They have more tools at their end, and they can create a report for this issue.

 

You can always go back to this thread if you have other questions in mind.