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February 22, 2021
Question

When looking at cash profit and loss i have noticed that if payments are allocated to invoices they don't always show as the actual payment made on the bank.

  • February 22, 2021
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1 reply

February 22, 2021

Hello Tracy1, Can we confirm the payments that are not showing as the actual payment are these all paid as a bank deposit under type? Is it the payment amounts differ or that they do not show on the p and l at all?

tracy 1Author
February 23, 2021

Hi Emma

This is in regards to expenses.  The amount paid through the bank is not showing on the cash P & L correctly if it is allocated to an invoice.  The amount showing is not the invoice amount either. For example - Purchase invoice posted for £295.  Shows on accruals correctly.   When change to cash the payment from the bank shows £186 plus part of the payment for the invoice paid at a past date of the invoice. 

February 23, 2021

Hello Tracy1, we really need to have a look at the invoice and the report to see why this is posting this way, are you apply to attach them onto this thread or alternatively give our care team a call on 08082345337 and they can do a screen share with you.Thanks