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nicholajayneeyre
February 17, 2022
Question

Why aren't invoices showing for all customers on the app?

  • February 17, 2022
  • 1 reply
  • 0 views
I can only see recent invoices and customers.

1 reply

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payment after leaving
February 17, 2022

Hi nicholajayneeyre Are you using an iPhone or android device and do you have any date filters applied to the invoice section?

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nicholajayneeyreAuthor
February 17, 2022

I have an Android phone and no filters as far as I am aware.

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Ashleigh1
February 17, 2022

Hello Nicolajayneeyre, please can you clear app data. 

  • In the QuickBooks Online app:
  • Android: From ⋮ button, select Settings, then select Refresh Data, and then choose Yes.
  • In your device Settings:
  • Android: Settings > Apps (varies by device) > QuickBooks app from the list >Storage > Clear data.

Let us know if you still have an issue once you have done this thanks. 

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