Why can’t I see transactions?

Hi assessair-aol-co,

You can run some steps to isolate why you're unable to see transactions.

To start with, you can open QuickBooks on an incognito window. It is the best place to identify any piled up junks. You can use these keyboard keys to open one:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If you're able to see the transactions, you can go back to a regular browser and clear its cache. Once a browser is full of previously accessed sites, it can cause unexpected issues on the opened pages like QuickBooks.

You also have the option to switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

Also, you can create rules to speed up the categorization of your transactions. Here's an article as your guide: Automatically categorize transactions.

Feel free to let us know if you have other concerns. You can always count on us. Keep safe!