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March 8, 2019
Question

Why won't 3 individual bank transactions (expenses) match with the same 3 transactions that have been booked in Quickbooks on one expense ticket?

  • March 8, 2019
  • 1 reply
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1 reply

March 9, 2019

Good day, jrm-littlefair.

 

I'm here with some insight to provide regarding this matter.

 

Situations like this occur when the expense ticket wasn't entered using the same bank account. That being said, I'd recommend that we search for these transactions and make sure it's using the right account. The steps below will guide you through the process:

  1. Select Expenses in the left navigation menu.
  2. Go to the Suppliers tab.
  3. Click the supplier's name.
  4. Find the expense and select it.
  5. From the Payment account drop-down menu, choose the correct bank account.
  6. Click Save and close.

Before we proceed, I'd like to ask if you already reconciled this transaction? If you did, that would be another reason why it's not showing up as a match. To fix this, you could manually unreconcile this transaction in the meantime. Then, once you've matched the transactions, you can mark it again as reconciled.

 

For additional insight and the steps on how to do this, I'm also including our guide on how to unreconcile a transaction.

 

That should do it. Please keep in touch if you need further assistance with this, or if there's anything else I can do for you. Thanks for coming to the Community, wishing you and your business all the best!