We’ll have to undo the previously filed VAT return to process a correction. This requires us to access your account to view the tax form.
To keep your data secure, I recommend you get in touch with our QBO Care Team. One of our specialists will reverse the VAT return for you.
Once done, you can now create a new one and submit it to your agency. Here’s how to contact support:
Tap the Assistant icon to open the QB Assistant window.
Enter the issue in the field box.
Click the Contact Support Team menu and then choose Start a chat.
Enter your contact information.
I’m adding a link to help with your future tasks. It provides a list of our self-help articles and each one contains instructions on how to perform any QuickBooks tasks. The topics include taxes, banking, suppliers, customers, and other accounting activities: QuickBooks Online.
Don’t hesitate to visit the Community again if you have other concerns. I’ll jump right back in to answer them for you. Wishing your business continued success.