I have moved from intuit desktop to online using movemybooks. The decimal is in the wrong place. So an amount of R1000,00 is now R10 000,00. How can I fix this

Thanks for migrating from the Desktop to the Online version, Inanda. I can make it up to you by providing a detailed explanation of how decimal places shifted.

I acknowledge that Movemybooks is an online service designed to help you transfer existing data to your new cloud accounting software conveniently. However, some data may look different or cannot be converted.

The transactions with unit amounts exceeding two decimal places are recorded as the line item total. In this case, I recommend contacting the Movemybooks support team to review the setup. Read about limitations when converting to QuickBooks for more info.

However, if you've verified those data are moved accurately, you can change the Currency format to display the decimal point according to your preference. I'll show you how:

1. Go to the Gear icon and select Account and Settings.
2. Click the Advanced tab.
3. Navigate to the Other preferences section and tap the pencil icon.
4. Choose your desired Currency format, then Save.
5. Hit Done.

Here's an article about initially setting up your company file: Set up advanced account settings in QuickBooks Online.

Check out this guide for detailed answers: Common questions about importing data to QuickBooks Online.

Furthermore, familiarize yourself with the changes in how your books appear: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

Ensuring you're able to correct the amount is our priority. For additional help with navigation or doing tasks, click the Reply button below. Keep safe.

@Inanda Leeb 

You must contact MMB directly to fix this. This is of course their responsibility.