Can anyone explain what has happened to my VAT codes. They seemed to have disappeared from my customer transaction lists, from my sales invoicing, pretty much everything

I'm glad you made it here, Rachael5.

Let's bring back those missing VAT codes in your QuickBooks Online account.

Issues like this can be resolved by performing some basic troubleshooting to determine if this isn't a browser related issue. Let's start by using a private browser when updating your credit card information.

Here are the following keyboard shortcuts for your reference:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N

If it works in a private browser, try to log out and log back in to your regular browser and clear the cache. This can help optimize the performance of your browser so you can start fresh. Otherwise, you may consider using other supported browser.

I would appreciate if you'd let me know the result. I want to make sure everything is working fine. If you have other questions, please get back to me. It's always my pleasure to assist. Have a good one.