Can’t setup vat with qb

Hello there, @james-eastcoastf. I want to ensure this is taken care of. 

We can check your QuickBooks Online (QBO) subscription status by going to the Billing & Subscription page. I'll guide you on how:

1. Go to the Gear icon.
2. Under Your Company, select Account and Settings.
3. Select the Billing & Subscription tab.
4. From there, you'll see the status of your QuickBooks subscription.
5. When you're done, select Save.

You visit this page on how to manage your QuickBooks Online subscription: Manage billing, payment, and subscription info in QuickBooks Online.

If you still get an error, I'd recommend checking the browser in use. It's possible your issue could have something to do with temporary internet files. Browsing applications store this data, but sometimes it causes problems with certain web pages. You can open a private window and try repeating the same process to see if it displays accurate info.
 

Here's how to access incognito mode in some of the most commonly used web browsers:

• Google Chrome: Ctrl + Shift + N
• Internet Explorer: Ctrl + Shift + P
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

If everything works, it's safe to say the browser's causing the issue. You can fix it by clearing cached data and Intuit-specific cookies. 

Additionally, you can check out these articles that will help you in managing your VAT:

• VAT: Getting Started
• Set up and edit VAT settings, VAT codes, and VAT rates

Don't hesitate to drop a comment below if you have other questions about your subscription. I'm more than happy to help. Take care!