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R
Rgl21
December 20, 2023
Question

Duplicate customer payment entry

  • December 20, 2023
  • 1 reply
  • 0 views

I have accidentally entered a customer payment twice and its in the previous vat quarter that has been filed. How do I remove the overpayment on quickbooks and account for the vat element in the previous filed vat 100

1 reply

G
GeorgiaC
December 20, 2023

Hi Rgl21, thanks for joining the Community

 

To delete the payment, find the transaction in your All sales list (Take me there) and from the Action column, select the small arrow ▼ icon and then Delete. 

 

Changing or deleting a transaction that has been filed in a previous period will automatically create a VAT exception in the open VAT period. To view the VAT exception, go to Taxes and select VAT. In the Action column, select the dropdown arrow next to the VAT return and Select View exception details. 

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