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David 14
December 29, 2022
Question

Employer allowance eps not turned on for previous tax year

  • December 29, 2022
  • 1 reply
  • 0 views

I have been doing wages and realised I have not had employment allowance turned on . I have now turned this on in December but spoke to tax office and they say I need to re submit through my software for previous year to claim back pay . The only thing I can see is to delete the whole payroll for the year and into last year to re submit . Please tell me I don't need to do all this ? Don't think I am on advance payroll,  just standard?  Please can anyone advise 🙏 Many thanks 

1 reply

M
Mich_S
December 29, 2022

It's essential that you finish your year-end tasks in QuickBooks Online seamlessly, @David 14. Allow me to direct you to suitable support to assist you in claiming your back pay.

 

It is preferable to contact our Payroll Support team based on your situation. This allows them to access your account in a secure environment and assist you with resubmitting payroll. They can also guide you with any other problems you may encounter.

 

I'll walk you through how:

 

  1. Log in to your QBO account.
  2. Click on Help (?).
  3. Choose Contact Us.
  4. Type in your concern then hit Let's talk.
  5. Select a way to contact us.

 

Please note their business hours to make sure they're available for assistance.

 

I'll also attach these resources to finish the current tax year and plan for the next: Year-end guide 2022/2023 for Standard Payroll.

 

Lastly, you can verify what type of subscription you have by navigating to the Billing and Subscription area from the Account & Settings section.

 

Keep us updated about your payroll or QuickBooks concerns by leaving a comment below. We'll make sure to reply as soon as possible. Stay safe!

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