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L
LemonFresh
June 20, 2022
Question

Flat Rate Scheme first year

  • June 20, 2022
  • 1 reply
  • 0 views

Hello

 

I devatted at the start of the pandemic but now I need to reregister for the Flat Rate Scheme from 1.9.21 at the 8.5 rate...I then noticed that I get the first year discount of 1% making the frs 7.5%. 

 

I've tried changing this in the edit vat dropdown but when I go back to the banking page and select 7.5% FRS it just says theres been an error. I've attached pic. What am a doing wrong?! 

 

Thanks anyone who can shed any light...

1 reply

R
RoseJillB
June 20, 2022

Thank you for bringing this to our attention, @LemonFresh.

 

We can perform some troubleshooting steps to sort out the error when adding Flat Rate Scheme (FRS) in QuickBooks Online (QBO). These issues can sometimes be caused by the browser’s overtime collection of data from frequent page visits.

 

Here are the keyboard shortcuts to open a private browser:

 

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Microsoft Edge: press Ctrl + Shift + P
  • Safari: press Command + Shift +N

 

If it works, kindly proceed with clearing your cache. This helps improve the performance of the application. Then, if the issue persists, you can refer to this article for other supported browsers while using QBO.

 

For further reference about editing FRS, you can check out this article: Flat Rate Scheme (FRS) in QuickBooks Online

 

Keep me posted in case you have other FRS or VAT concerns and questions. Have a good one!

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