Green circle still appears even in inprivate browser? trying to submit my VAT return?

Hi lpoyning,

You'll want to switch to a different browser so you can successfully submit your VAT return. 

If it works, it means that you'll need to clear your browser's cache so the system can start fresh.

However, if you're still unable to submit your VAT return, I suggest contacting our support team to verify why you're unable to submit VAT and investigate this. This way, they can pull up your account in a secure environment. Here's how to reach them:

1. Sign into your account
2. Click Help.
3. Click Contact Us.
4. Type your concern.
5. Click Let's talk.
6. Select Get a callback.

I have this link in case you have other questions about QuickBooks Online (QBO): VAT.

Reach out to us if you need anything else. I'll make sure to help.