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January 5, 2023
Question

HELLO, We had selected for quarterly vat return but still it is filing for anual vat returns

  • January 5, 2023
  • 1 reply
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1 reply

January 5, 2023

I can help file your VAT returns in QuickBooks Online (QBO), @sudhasingh-thepu.

 

When a browser store caches, it could cause problems like latency issues. As an initial step, you can press the F5 key on your keyboard to refresh the page.

 

If you're still getting the same result, we can perform basic troubleshooting to resolve it. First, let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:

 

  • Chrome: Ctrl+Shift+N
  • Firefox: Ctrl+Shift+P
  • Safari: Command+Shift+N

 

Once signed in, try filing the VAT returns again. If it rectifies the issue, go back to your main portal and clear its cache to remove the browser's history or you can press CTRL+Shift and Delete on your keyboard.

 

Also, if you edit the Filing frequency to Quarterly, ensure the Start date is 2022.

 

For more tips in preparing and filing your VAT return in QuickBooks Online, you can read these articles:

 

 

Stay around if you have any other concerns or follow-up questions about VAT. Have a great rest of the day.