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info2057
October 6, 2024
Question

Hi, how do I reverse a 'marked as filed' vat return? (doesn't submit to HMRC, just use QB to keep reconciled with accountant) It was 'marked as filed' in error. Thanks

  • October 6, 2024
  • 1 reply
  • 0 views
QB tried to fix issue for me by reopening the return. But I now have the quarter showing as both 'open' and 'filed', and the open return isn't picking up the exception £ from previous qtr.

1 reply

H
Heide DC
October 6, 2024

I'll help you remove your VAT return in QuickBooks Online (QBO), info2057.

 

You can delete the VAT payment record and create a new one. Here's how:

 
  1. Go to Taxes and choose Payments tab.
  2. From the Action column, select Delete.
  3. Click Yes to confirm.

 

For detailed information, you can refer to this article: Manage VAT payments in QuickBooks Online. This will help you track VAT payments inside the program.
 
Additionally, I've added a helpful resources you can read that provide details how to file: File your VAT return and record tax payments in QuickBooks Online.

 

Drop by again on this thread if you need assistance managing VAT settings inside the program. Our team will always be around to lend a helping hand.

I
info2057Author
October 7, 2024

Thanks for your reply, i think you may have misunderstood my issue. I am more than happy with how to record the VAT etc.

I want to undo a vat return that was 'marked as filed' in QB

The online articles say this is possible but i assume you have to have certain type of user profile to do this as i don't have the options described.

I contacted the QB online live chat team and they reopened the vat file for me, but now i have the same return showing as both 'open' and 'filed' (see screenshot) both display different balances. QB tell me this is okay and it is just the way the system works but it can't be because the open return no longer picks up the minor exception amounts.

How do i get rid of this 'filed' return that is incorrect and to me seems to be duplicated? 

Thanks

M
Mark_AG
October 7, 2024

Hi there, @info2057.

 

Thank you for contacting the QuickBooks Community with your VAT return issue. I understand that having an incorrect or duplicated VAT return can be concerning and affect your financial reporting. Let’s work through the steps to resolve this issue and ensure that your VAT returns are accurate.

 

First, you'll need to confirm your user profile has admin-level access to access the management of VAT returns. Since resolving VAT status issues can be tricky and potentially affect your filings and financial data, I recommend contacting QuickBooks Online support again. Ensure the support representative fully understands your need to rectify a duplicate VAT return.

 

Additionally, you can also learn how to create VAT exceptions in QuickBooks Online. 

 

I understand the importance of accurately handling your VAT entries. QuickBooks team and customer support will help ensure the returns are aligned with your expectations, making subsequent filings without issues. If you encounter any problem or need more guidance, I’m here for assistance.

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