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December 25, 2022
Question

Hii think i have completley messed up my quickbooks and how it records sales for some reason all sales are showing in expense tab and not sales tab

  • December 25, 2022
  • 1 reply
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1 reply

December 25, 2022

Thank you for posting here, supersaving.

 

I’m here to assist you further regarding the posting of your sales transactions in QuickBooks Online (QBO).

 

If a sales transaction is created this should be showing under the All Sales tab or any tab intended for sales. Since the issue is opposing to the correct one. I recommend you perform basic troubleshooting steps.

 

In this manner, we can eliminate common errors in your company file. To start, please open your browser's private window. It isolates the cache that commonly causes a browser's unusual behavior.

 

Here are the keyboard shortcuts to open a private browser:

 

  • Google Chrome: press Ctrl Shift N
  • Mozilla Firefox: press Ctrl Shift P
  • Microsoft Edge: press Ctrl Shift P
  • Safari: press Command Shift +N

 

Once done, proceed to clear the cache in the browser to prevent this from happening again. An excessive amount of cached data may cause QuickBooks to perform oddly. If you have another supported browser, you can choose that instead.

 

Additionally, here are articles you can refer to about the list and how you can get a glance at your sales transactions. I also added helpful resources on how you can properly record transactions:

 

 

Please let me know by adding a comment if you have more concerns with QuickBooks-related matters. I'll be around the corner to lend a hand for help. Have a good one!