How do I change an expense to a sales of products it won't allow us to do it

Hello there, goldiespropertie.

I can help you change an expense to a sale of products in QuickBooks Online (QBO).

If you want to change the existing expense account to Sales of Product, you may need to change the Account type to Income. If so, the transactions in that expense account will stay but will report on the Income side.

Here's how:

1. Go to the Chart of Accounts.
2. Locate the Expense account that you want to change.
3. From the ACTION column, select the dropdown, then Edit.
4. In the Account Type dropdown, select Income.
5. Select the Sales of Product income in the Detail Type,
6. You can also change the Name of the account if you want.
7. Then hit Save and Close.

Also, if you're unable to edit the Expense account to an Income account, it's because the existing expense account has a subaccount. An error message will also pop up if that's the case. To fix it, visit this article for guidance: Change the account type of an existing parent account or subaccount in QuickBooks Online. Also, you can reach out to your accountant for further suggestions.

Moreover, if you mean something else by changing a category from expense to sales of product, please let me know so I can help you fix it.

Furthermore, if everything's good and you're ready to reconcile your account to match your bank and credit card statements, refer to this article for guidance: Reconcile an account in QuickBooks Online.

Feel free to hit the Reply button for clarification about managing your accounts in QuickBooks. I'm always here to help.