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Apr 14, 2023 1:28 PM UTC
Question

How do I change bank account to record VAT payment. When I go to record payment its brings up our deposit account. We cannot change this to the current account ??

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5 replies

Apr 14, 2023 1:37 PM UTC

Hello WessexFM, Thanks for your query about recording VAT payments.  If you are recording the VAT payment within the taxes section>record payment, where it has the payment account pre-filled in there should be a drop-down arrow that allows you to change the bank account it is recorded as being paid from, it will show you a list or give you an option to add a new chart of account if needed. Let us know if you're not seeing that option. Thanks

WessexFMAuthor
Apr 14, 2023 3:05 PM UTC

Thanks for you reply. Don't get a drop down list when I click down arrow. Sure I used to get a list of our bank accounts, but not now ?

Regards, Richard

Apr 14, 2023 3:18 PM UTC

Hello WessexFM,  We do not  currently have any reports of the list not being available. Can we ask you to open Quickbooks on a private browsing window/incognito window on your browser in case this is a display issue on the browser you're using.