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nettlesbookkeepi
January 13, 2021
Solved

How do I delete a VAT return in QB's marked as filed?

  • January 13, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details
Best answer by emmam6

Thank you for the response and for providing us more details of the concern that you're having, @nettlesbookkeepi.

 

To help you redo or amend the VAT return, I suggest reaching out to our Customer Support team. Their tools can get into your account in a secure environment to delete (un-file) your return. 

  1. Go to the Help icon to connect to a live support agent. 
  2. Click on the Contact Us button and provide some details about this concern.
  3. Provide us some information about your concern in the What can we help you with? box and click on Continue.
  4. You'll now be provided options on how to connect to our Customer Support.

See this how to contact customer support article for detailed guidance. Check this article for more information: Submit a VAT return in QuickBooks Online.

 

You can also view the following article to know more about how to handle supplier credits and refunds in QuickBooks Online. 

 

If you have further questions in managing transactions, please let me know. I'd be happy to answer it for you. Have a great day!


Hello Community Users! We just wanted to add some updates to this thread. You can now  for certain user types unfile the VAT return in Quickbooks Online, we  have included a help article here with more information on this. Any questions you're welcome to add them onto this thread.

1 reply

E
EmmaM
January 13, 2021

Hello Nettlesbookkeepi, once it has been marked as filed it can not be deleted. What is the reason you are needing to remove it? Has this period been filed with HMRC?

N
nettlesbookkeepiAuthor
January 13, 2021

I prepared the return and sent the details to the accountant to file, as I've not yet set up MTD on QB's for the client.

I then learnt how to correctly post a supplier credit payment, they had previously been added as deposits only.

I then pressed the button to file the VAT, not realising that the amount due on QB's was slightly different to my prepared return, due to the above supplier credits.

My return is now showing with a £5.01 difference, so I was wondering if I can re-do??

Thanks

Cheryl @ Nettles Book Keeping

MJoy_D
MJoy_D
January 13, 2021

Thank you for the response and for providing us more details of the concern that you're having, @nettlesbookkeepi.

 

To help you redo or amend the VAT return, I suggest reaching out to our Customer Support team. Their tools can get into your account in a secure environment to delete (un-file) your return. 

  1. Go to the Help icon to connect to a live support agent. 
  2. Click on the Contact Us button and provide some details about this concern.
  3. Provide us some information about your concern in the What can we help you with? box and click on Continue.
  4. You'll now be provided options on how to connect to our Customer Support.

See this how to contact customer support article for detailed guidance. Check this article for more information: Submit a VAT return in QuickBooks Online.

 

You can also view the following article to know more about how to handle supplier credits and refunds in QuickBooks Online. 

 

If you have further questions in managing transactions, please let me know. I'd be happy to answer it for you. Have a great day!

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