Skip to main content
Nov 8, 2022 4:34 PM UTC
Question

How do I record VAT repayment transaction. submitted returns are in the PAID section so all I can do is look at them. help instructions assume they are in filed section?

The instructions sayClick on 'Taxes' on the left of your QuickBooks account. 
2. Locate the return under the Submitted or Filed section.
3. Click on the drop down arrow at the end of the line and select 'Record Refund'.
4. Fill out the required information and click 'Save'.

But you can't do that as the returns (I've got 2 now) are in the PAID section immediately on submitting them

1 reply

Nov 8, 2022 5:59 PM UTC

Hello Sara.whitson.1@, 

 

Welcome to the Community page, 

 

Can you look and make sure the bank account where the money is being  refunded to as it will always choose the first account in the Chart of accounts (COA) then  match at the bank.