Hi Mary,
Thanks for your advise. However, before I go ahead and tamper with my loaded software what I cannot understand is:
From the same software (QB 2010 desktop pro) in one entity I can see the vat enabled but in the 2nd entity vat is not enabled!! Both entities are in the same pc/software. That's in the photos I attached earlier.
There must be some thing which can be set right but, alas, I don't know how which is why I am posing this issues to you experts.
Kind regards
Harve
Hello SHarve1,
Thanks for coming back to us,
So Quickbooks 2010 is no longer supported as we have stated in the replies.
Can you go to Edit>Preferences>VAT>Company Preferences and if it is turned on in there it shouldn't technically be turning itself off.
Can you try switching the VAT off and then on again and see what happens.
Ideally, it would be better if you moved to one of either the desktop 2018, 2019, or 2020 versions of the desktop as 2010 is a very old one now to be using.