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Jul 22, 2020 8:11 AM UTC
Question

I am trying to do a VAT adjustment to boxes 6 and 7 but keep getting a message 'something went wrong' come back later. Does anyone have any ideas please ?

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2 replies

Jul 22, 2020 10:55 AM UTC

Hello accounts335, Welcome to the Community 👋 🎉. This sounds like you may need a VAT code refresh, have you recently migrated 🤔?, For us to be able to confirm this could you send a screenshot of the VAT codes that are showing in QuickBooks, please? VAT codes are situated in the taxes section> Edit VAT> Edit rates. Thanks 

Sep 4, 2020 2:44 PM UTC

Hi there I'm having the same issues, how can I do a VAT code refresh?