Solved
The problem started when I moved to Quickbooks online from desktop.
Thank you for the additional details, Debbie Davies.
I appreciate you for getting back to us.
The setting up of the VAT Control account might be the reason why the VAT Liability account has no transactions to be cleared.
That said, I'd recommend reaching out to our Phone Support team so we can check the accounts associated with the VAT Control account in a more secure environment.
Once everything's good and you're ready to file your sales liabilities, you can pin this article: Submit A VAT return in QuickBooks.
Keep me posted if ever you need help in filing taxes. The Community is up 24/7 to help you!
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