Skip to main content
Sep 7, 2020 1:42 PM UTC
Question

I have a client who wanted to submit there VAT return, they are NOT MTD. However QB is not accepting their Gateway login, it is only accepting ours as agent.

Original commenter did not share additional details

1 reply

Sep 7, 2020 1:57 PM UTC

Hi l-cowell, 

 

Thanks for your post. Can I check if MTD is turned off on this account and if it is the client who is signed-in and attempting to enter the gateway credentials?