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R
roy22
October 12, 2023
Question

I have followed the normal route for recording a payment to HMRC of VAT with a client...taxes..record payment...put amount and date.. but its not recording

  • October 12, 2023
  • 1 reply
  • 0 views
I have followed the normal route for recording a payment to HMRC of VAT with a client...taxes..record payment...put amount and date.. but its not going to the vat control account and as thus there is no match in the banking.  any ideas please?  I have a number of clients and this is the first time its happened  thanks

1 reply

A
Ashleigh1
October 12, 2023

Hello Roy22, thanks for posting on the Community page, when you say it is not recording, could you give us more information please? Are you getting any error messages coming up or anything? Does it say it's recorded it but then it doesn't actually? Have you tried clearing your cache and cookies to all time, closing the browser down, reloading it and then logging back in and trying to record it again? If not please can you try this. 

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