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colingibbons
February 14, 2020
Solved

If I submit a CIS Return online will quickbooks also add a payment of it under the existing direct debit? On Gov.uk you have to add the payment separately unlike VAT.

  • February 14, 2020
  • 1 reply
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Best answer by emmam6

Thanks for getting back to us and checking that kbriddon, were you also able to verify that each subcontractor has the correct UTR number and NINO within their settings?

 


Hello Community Users, we just wanted to pop into this thread to add some tips now that you can file your CIS return in Quickbooks on what to do if the return is rejected. We have added some hints below but you can also check out details on that and how to file the CIS return in this article 

 

If you are having difficulties submitting your CIS return via QuickBooks Online, please verify the following:

Correct username
Correct password
Valid UTR
Valid PAYE Ref
Valid Accounts Office Ref
Valid Subcontractor UTR- check in the suppliers information
Accurate National Insurance numbers
Accurate verification numbers
Any special characters in subcontractor name
Characters allowed:
A-Z, a-z
0 to 9
space & ‘ ( ) * , - . / @ £
Please note: the Ampersand (&) and the Pound symbol must be in an escaped format (& = &amp £ = &#163)
To verify your login credentials, please log in at HMRC. If you still get the rejected message you may need to reset your password at HMRC.

 

Any questions feel free to add to this thread

1 reply

G
GeorgiaC
February 14, 2020

Hello colingibbons,

 

Thanks for your post and welcome to the QuickBooks Online Community. 

 

It is not possible to submit a CIS return directly through QuickBooks, instead you would need to run the report and enter the information manually on the government website. No payment will be automatically created for this in QuickBooks, you would need to record the expense manually or add the direct debit directly in from the Banking screen if you have this connected.

 

Thanks 

K
kbriddon
January 11, 2021

There is an option to sumit your cis return from quickbooks direct to hmrc like payroll but it keeps saying rejected and I get a email from hmrc saying , gateway automatic error notification the form was recieved but could not be accepted as it failed hmrc data checks ? 

G
GeorgiaC
January 11, 2021

Hi kbriddon, 

 

Thanks for joining this thread, you're right that you can now submit this return directly to HMRC from QuickBooks. 🙌

 

Usually, the failed checks relate to missing or incorrect information within your CIS profile (Cog > Accounts & settings > Advanced > CIS > Check all fields here are completed correctly). 

 

If these are correct, please check that all subcontracts who are included on the submission you're trying to make have correct UTR numbers entered (these should be formatted without spaces) - to see the subcontractor info select Expenses > Search and select subcontractor > Edit. 

 

Please get back to us if you're continuing to have issues after checking this!

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