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January 12, 2021
Question

Import VAT post Brexit - postponed VAT accounting

  • January 12, 2021
  • 3 replies
  • 0 views

Hi

 

I have quite a specific query.  We import goods from France, before Brexit we recorded these invoices on QB online as 20%ECG.

 

After checking the guidance from QB I've enabled PVA import 0% and PVA import 20% via the VAT Rates screen.

 

I'm trying to post an invoice from a supplier from France, I can record this fine using the PVA 0% code, however my accountant thinks that the correct code is PVA 20%.  When I try and use this QB won't let me and states that there is an error calculating the tax.

 

I've tried different configurations for the category and nothing works?

 

Can you help please? - screen shot below

3 replies

January 12, 2021

Hello PRSpares, 

 

Welcome to the Community page, 

 

So we are aware of this and there is an investigation currently for this inv-53549, which we have added you too.

 

The workaround for it is to use the 20%RC MPCC code, and note the transaction to change it back to the correct code once resolved. 

January 15, 2021

Don’t know whether it’s the same problem, but PVA20 adds 20% VAT to invoices - which also doesn’t see right.

MaryLurleenM
January 15, 2021

The investigation is related to the error you're getting, Billharris.

 

I recommend reaching out to our QuickBooks Online support so you will be added to the list of affected users. This will help them track the number of users. Here's how:

  1. Go to the Help icon.
  2. Enter "Talk to a human" in the search bar.
  3. Click Live Chat.

Keep in touch with me here should you have any additional questions or concerns.

January 18, 2021

Hi Bill, we can add your company to the investigation as well. We'd look at if issues were company-specific it may take longer to establish a fix however in this case it is more than one userso the fix would be implemented as a product update.

January 18, 2021

Thanks EmmaM

February 9, 2021

I note this message started on the 12th Jan 2021 --- has it been resolved

 

we have the same problem

 

 

DivinaMercy_N
February 9, 2021

Thank you for joining this thread, @paul j2.

 

Currently, the investigation for Unable to save Bill/Expense using PVA 20% VAT code (INV-53549) is still in progress. You have two workarounds that can be used for this. First, you can use the 20% RC MPCC code and note the transaction to return to the correct code once solved. Another is to use No VAT, and note the transaction to change back to the right code once fixed and to create an exception if needed.

 

Then, to be notified of the INV updates, I suggest reaching out to our support team so you'll be added to the list of affected users. Here's how:

  1. Go to Help.
  2. If you're routed to the QB Assistant window, enter Talk to a human.
  3. Select Contact a human.
  4. Then, click Live Chat/ Call me back.

 

To learn more about the common VAT codes listed in QBO, visit this article: VAT codes and rates. 

 

Let me know how this goes and leave a reply below. I'm always here to help you. Have a good one. 

February 15, 2021

Same problem here for a client using QBO. Advising to use the MPCC code for the moment until resolved.

 

Can you add me to the list for people being affected please.

 

Thanks