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Jun 26, 2020 9:04 AM UTC
Question

In CIS Tax section, I get the message "Cannot read property 'widgets' of undefined". As far as I know everything is set up, any ideas anyone please?

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5 replies

Jun 26, 2020 9:56 AM UTC

Hello Noel_Scaling, 

 

Welcome to the Community page, 

 

Could you please send us a screenshot of this page that has this message on, so we can have a look into this for you. Thanks 

Jun 29, 2020 10:49 AM UTC

Good morning,

 

Thanks for getting back to me, attached is the screenshot as requested.

Noel

Jun 29, 2020 11:44 AM UTC

Hi Noel, 

 

Thanks for getting back to us with that screenshot. 

 

Can I check if you have turned in CIS within the account settings and that you have entered a transaction using a QuickBooks CIS code? 

 

This error usually appears if there are no transactions in QuickBooks with CIS. 

 

You can see how to setup and manage CIS in QuickBooks here. Please get back to us below if this does not resolve the issue 😊