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Jan 19, 2022 12:59 PM UTC
Question

Is anybody else having any issues with dropdown boxes not working or not being able to manually type in category, supplier or VAT ?

QB is asking for VAT rate, but it will not allow me to put it in, unable to change the rate or any of the dropboxes.

1 reply

Jan 19, 2022 1:20 PM UTC

Hi hazel-arb-btinte, thanks for your post - this sounds most likely to be a browser issue that is impacting performance, please try accessing QuickBooks via an incognito/private browsing window or clear the cache on your browser by following our guide to fix. 👩‍💻