Is anyone else having trouble with their VAT page loading up ?I have cleared the cache but still not working ?

Thanks for dropping by, @c-northall08.

We have an open ticket about the VAT page loading up in QuickBooks Online. This issue is already being worked on by our engineers with the utmost urgency.

I want to make sure you’re up to date about the resolution progress. However, the process requires your personal data.

Since the security of your account is important to us, I recommend contacting our QuickBooks Customer Care. One of our agents will need to take over and help you sign up for the list of affected users to receive updates via email.

Here's how:

1. Ggo to the Help menu in the upper right hand to open the Search window.
2. From there, scroll down to click the Contact us link.
3. When the What can we help you with window opens, enter the issue/topic in the field box and then hit the Let’s talk button.
4. Select how you want to reach out to our support team: Start messaging or Get a callback.
5. To expedite the process, provide this number: INV-37034.

You can reach them within this time: Monday to Friday from 6:00 AM – 6:00 PM and Saturday 6:00 AM - 2:30 PM PST.

The investigation will keep you updated on the status and also provides the engineers with important information they can use to implement a permanent fix.

Reach out to me whenever you have additional questions about QuickBooks Online. Please know I’m always ready to help out. Have a good one.