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February 15, 2023
Question

Making tax digital vat return hmrc rejected vat return internal server error

  • February 15, 2023
  • 1 reply
  • 0 views

Hi i have a hmrc rejected vat return error in my quickbooks online, i have called hmrc and they say there is no error on there side, and they have not recieved my vat return to reject it. this is a internal quickbooks error and i would like to know how to solve it. 

1 reply

February 15, 2023

I see you're concerned about a rejected VAT return in QuickBooks Online, @paul236. I'm here to help you with what to do.

 

There are currently no known issues with the error you get when filing your return. I suggest changing the filing status from rejected to filed. I'll show you how:

 

  1. Open the Taxes menu.
  2. Choose VAT.
  3. Go to the Returns tab.
  4. Following the rejected VAT return, click on Resubmit return.
  5. Lastly, click on Mark as filed.

 

Please note: You won't be able to resubmit the period to HMRC after the return has been marked as filed. If you need to resubmit the period, you must contact HMRC personally.

 

I've also added these helpful resources about how to handle VAT returns in QBO.

 

 

Keep in touch if there's anything else you need assistance with. Either with taxes or QuickBooks. We're here to back you and your business. Take care of yourself.

paul236Author
February 15, 2023

Hi Thanks that worked i resubmitted the vat return and it did get sent to the hmrc. 

AlcaeusF
February 15, 2023

Hello @paul236,

 

I'm glad to know my colleague was able to help you with you concern about the VAT return. Please know that we're always available in this public space anytime you need assistance with QuickBooks Desktop.

 

You can click the Reply button below and we'll be sure to help out. Take care.