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301739094241298
February 14, 2023
Question

Manage VAT problem

  • February 14, 2023
  • 1 reply
  • 0 views

i need help regarding manage VAT problem. once i make refresh first time it shows 0 amounts. and once i do refresh again so it will show different amount. 

1 reply

G
GeorgiaC
February 14, 2023

Hi 301739094241298, thanks for your post - to check for any browser issues that may be causing this, please try clearing the cache and cookies. 👩‍💻

3
301739094241298Author
February 14, 2023

its desktop premier accountant version UK 2020

G
GeorgiaC
February 14, 2023

My apologies - in this instance, please begin with some general troubleshooting of the display preferences by following the steps below:

 

1. Close QuickBooks Desktop.
2. Open the Windows Start menu.
3. Type "QuickBooks" into the search. Then right-click the QuickBooks icon and select Open file location.
4. In the folder, right-click the QuickBooks.exe file and select Properties.
5. Go to the Compatibility tab.
6. Select the Disable display scaling on high DPI settings checkbox. You can also select Change high DPI settings and then Override high DPI scaling behaviour.
7. Select Apply and then OK.

 

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