I am trying to file a number of outstanding VAT returns, but, I am unable to apply the desiredVAT rate that is relevant for the customer in question against the invoice. When I check the Manage VAT rates cog in my account the rate I want (20% RC SG) is not shown. But, when I look in the VAT section on the left-hand menu the rate I want is showing and is active.I've tried the obvious answer of switching the rate off and on, but that has not worked. If I don't file my returns soon I am going to have door knockers. Can someone point me in the right direction?

Question

Missing VAT code anomaly

I am trying to file a number of outstanding VAT returns, but, I am unable to apply the desired

VAT rate that is relevant for the customer in question against the invoice.

When I check the Manage VAT rates cog in my account the rate I want (20% RC SG) is not shown.

Manage VAT rates

But, when I look in the VAT section on the left-hand menu the rate I want is showing and is active.

I've tried the obvious answer of switching the rate off and on, but that has not worked.

If I don't file my returns soon I am going to have door knockers.

Can someone point me in the right direction?

Hello jimbanks.

The VAT code 20% RC SG is for expenses only - and so will not show when creating an invoice.

Please let us know if you have any further questions!

Thanks,

Talia