Hello tillystearooms,
I'm happy you're here. Thank you for being a part of QuickBooks Online (QBO).
QuickBooks Online has a feature to manage your VAT when creating transactions. You have the option to track it on both purchases and sales.
First off, you'll need to turn on the VAT feature in QBO. Here's how:
- Click Taxes.
- Click Set up VAT.
- Enter information needed.
- Click Next.
For your other question, when you create a sales transactions without VAT, you can use NO VAT in the option so it'll not report on your VAT return.
Here are the steps on how to use No VAT option in your sales receipt:
- Click Plus (+) icon.
- Choose Sales Receipt.
- Under Amounts are, choose No VAT.
- Enter information needed.
- Click Save and Close.
I've also outlined the steps in the screenshots for the visual reference.
For more information, you can refer to these articles:
Don't hesitate to drop me a comment below if you have additional questions.