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A
Alymer
January 17, 2021
Question

My current Vat reports are not up showing up

  • January 17, 2021
  • 1 reply
  • 0 views

Hi everyone,

 

My problem is that when I go into my list of VAT returns the current quarter (Oct - Dec 2020) is not showing!

 

The last Return is the Jan - Mar 2020 Quarter. 

 

How can I get this rectified?

 

Thanks Alymer

1 reply

C
Charies_M
January 17, 2021

It's my pleasure to assist you today, Alymer.

 

All submitted VAT returns can be found on the VAT page of your QuickBooks Online (QBO). Since you're experiencing it otherwise, we can perform some browser troubleshooting to fix this.

 

To start with, let's log into your QBO account using an incognito or private browser. Since this doesn't store data in the cache, it the best place to isolate browser issues.

 

Kindly use either of the following shortcut keys:

 

  • Google Chrome, press CTRL  + Shift + N
  • Mozilla Firefox: press CTRL  + Shift + P
  • Safari: press Command + Shift + N 
  •  

Then, try running the report again by following the steps below:

  1. Go to the Taxes menu.
  2. Choose VAT.
  3. Click the Returns tab.

If it works, you may want to clear the browsing history of your regular web browser. This will remove previously-stored browsing data that might have caused the issue. Otherwise, you can try using other supported browsers to be thorough.

 

I'll leave you with this article for more information about managing VAT in QBO: Set up and edit VAT settings, VAT codes, and VAT rates.

 

Get back to me if you have other questions. I'm always happy to help you further. Keep safe and have a great rest of the day!

A
AlymerAuthor
January 20, 2021

Hi there,

 
I have tried your suggestions and unfortunately still have the same problem. 
 
Is there anything else you can suggest. 
 
Many thanks in advance
 

Alymer 
A
Ashleigh1
January 20, 2021

Hello Alymer, 

 

Welcome to the Community page, 

 

If you have the Jan-Mar quarter tax period as your open period, you will need to file up to the current one that you need it to be. 

 

Taxes>vat>prepare return>next to submit to HMRC click the drop-down arrow- mark as filed 

You do them steps up until the period you need to see. 

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