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Feb 15, 2020 11:10 AM UTC
Question

New today - going VAT registered on the 1st -Im trying to organise sales tax, but says county is incorrect?

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1 reply

Feb 15, 2020 12:01 PM UTC

Hi @scott-ware-plumb,

 

Welcome to the Community, and thank you for choosing QuickBooks Online (QBO) for your business.

 

For the error message you mentioned, I suggest you double-check the company address you've entered for your QBO company.

 

Here's how:

  1. Go to the Gear icon.
  2. Select Account and Settings.
  3. On the Company tab, search for the Address section and click it.
  4. Review the Company address and edit if necessary.

In case you'd like to add custom tax codes or rates, open this article for the steps: Set up and edit VAT settings, VAT codes, and VAT rates. 

 

Feel free to drop a comment below for additional queries, and I'll be sure to get back to you.