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saber1
May 5, 2020
Question

new vat code changing rate of existing codes

  • May 5, 2020
  • 1 reply
  • 0 views

Hi All

I am running premier edition and trying to set up 3 vat codes. 8, 14 and 16

If i create 8% and then 14%, the code with 8 also automatically changes to 14 and vice versa. its like they are all linked and a change to one changes the rate of all of them. What can I do?

1 reply

Angelyn_T
Angelyn_T
May 5, 2020

Hello, @saber1.

 

I'm happy to guide you to the right support who'll be able to help you check this further securely.

 

To check this further, we need to review how the VAT codes were created. With that, I encourage reaching out to our Support Team can check. They have extra tools that can help check into this more closely and how we'll need to set them up so the rated will appear correctly.

 

To contact support:

 

  1. Open this link: https://help.quickbooks.intuit.com/en_GB/contact.
  2. Select QuickBooks Desktop for the product.
  3. Click on Run the business under the What can we help you with? section.
  4. Tap on VAT.
  5. Choose a way to connect with a representative under the Here's how to connect with a QuickBooks expert about " ..." section.

Just in case you need tips and related links while working with QuickBooks in the future, check out our help articles.

 

Let me know if you have any other questions. I'm always here to help. Have a good day!

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