Skip to main content
stewart-fixadoor
Nov 14, 2019 11:45 AM UTC
Solved

No vat rate coming up when you click on the drop down menu for vat rates ?

Original commenter did not share additional details
payment after leavingAnswer
Nov 14, 2019 12:43 PM UTC


Hi stewart-fixadoor

 

It may a browser related issue, we would be grateful if you can sign out of QuickBooks clear the cache and cookies on your browser, login and attempt to view the VAT codes.

You can also attempt to establish if the VAT codes have been de-activated, taxes > edit VAT > edit codes

View in thread

3 replies

payment after leaving
Nov 14, 2019 11:53 AM UTC

Hi stewart-fixadoor

 

Have you navigated to the taxes section and set up VAT?

stewart-fixadoorAuthor
Nov 14, 2019 11:57 AM UTC

yes I've been using the system from march of this year ,I went to do invoices today and the vat menu wouldn't come up

payment after leavingAnswer
Nov 14, 2019 12:43 PM UTC


Hi stewart-fixadoor

 

It may a browser related issue, we would be grateful if you can sign out of QuickBooks clear the cache and cookies on your browser, login and attempt to view the VAT codes.

You can also attempt to establish if the VAT codes have been de-activated, taxes > edit VAT > edit codes

Terms & ConditionsAccessibility statement