Skip to main content
G
granby
April 30, 2019
Question

Quickbooks Pro 2019.VAT MTA Filing failing with Please check the VAT Registration Number and try login again.Done that 4 times still not working.Suggestions welcome.

  • April 30, 2019
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

A
Anonymous
April 30, 2019

Hello, granby.

 

If you’re filing the return from January to march, you can use the old way of filing. You can then use the new way moving forward. 
Here’s how to file the old way:

  1. In QuickBooks, Go to File VAT. 
  2. Select File VAT instead of File VAT MTD. 
  3. By pass the HMRC warning and click Continue. 

Though, if you’re still unable to file the return, I’d recommend reaching out to our support team through these steps:

  1. Click Help at the top. 
  2. Select Support. 
  3. Go to Additional Resources and click Contact Us. 
  4. Select QuickBooks Desktop. 
  5. Choose any topics 
  6. Scroll down and click Get Phone Number. 

Please drop by again if you have other questions. 
 

W
Woburn
April 30, 2019

We found that removing GB from the front of our VAT number solved the problem, even though it had worked OK under the old filing method

E
EmmaM
April 30, 2019

Hello Woburn

 

We have found the GB prefix can cause this is issue.Let us know when you have tried removing that prefix if it allows you to file

 

Thanks

 

Emma

B
bobthebook
June 1, 2019

I have not prefixed the number with GB but it still will not work 

RenjolynC
RenjolynC
June 1, 2019

We want to ensure that you're able to successfully file the VAT MTA, bobthebook.

 

I'd recommend contacting one of our Phone Support Team. We can check your account and help you fix this.

 

Here's how you can reach out to us:

  1. Click Help located at the top.
  2. Choose QuickBooks Desktop Help.
  3. Enter a brief description of your issue and click Continue.
  4. You can choose Message an Agent or Talk to a Specialist.

Feel free to visit us again if you have more questions about VAT in QuickBooks. Thanks.

Terms & ConditionsAccessibility statement