Skip to main content
January 14, 2020
Question

System bug? Issue posting a credit for bank interest via feed - QBO wouldn't let me - kept saying 'a liability account is needed'. VAT set to no vat sales. Wording from s

  • January 14, 2020
  • 1 reply
  • 0 views
However wording from bank included the word 'PAID'

Work around - post as interest expense, then go to that account and edit my entry to a) switch exclusive/inclusive/No VAT to NO VAT and b) I could then change account to interest income.

Was this issue caused by wording from the bank statement - the bank have paid my client, so technically correct, though obviouly income for my client?

1 reply

January 14, 2020

Hi office78

 

The issue hasn't been caused by the wording from the bank transaction. We are aware of the issue an our engineers are working on resolving the issue, we apologise for any inconvenience this may have caused you.