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October 17, 2023
Solved

Tax vat return record refund error

  • October 17, 2023
  • 1 reply
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Having submitted a vat return when the vat refund was paid into our account I then went to; taxes, view return, record refund. Problem is that I forgot two weeks later and did this again. Record refund twice for the same vat refund. How do I undo one of these?

Best answer by GeorgiaC

Hello Dennis-22, thanks for joining the Community

 

You can locate and delete the duplicate VAT refund by selecting the Magnifying Glass > Advanced Search (Take me there) > Set the drop-down to VAT Payments > Account > Contains or Equals > Select the bank account (that the refund was received to) > Search.

 

On the list that appears, click onto the duplicate VAT Payment to open - from here it will show the Refund amount and Refund date. Select Delete on the footer of the screen to remove. 

1 reply

GeorgiaCAnswer
October 17, 2023

Hello Dennis-22, thanks for joining the Community

 

You can locate and delete the duplicate VAT refund by selecting the Magnifying Glass > Advanced Search (Take me there) > Set the drop-down to VAT Payments > Account > Contains or Equals > Select the bank account (that the refund was received to) > Search.

 

On the list that appears, click onto the duplicate VAT Payment to open - from here it will show the Refund amount and Refund date. Select Delete on the footer of the screen to remove. 

Dennis-22Author
October 17, 2023

Brilliant. Thank you so much. I’ve followed your advice and the problem’s solved.