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Oct 13, 2020 9:38 AM UTC
Question

The VAT rate for "O" (purchases) is appearing as 23% when this should be 0%. It appears to be linked to the change in the new Irish VAT rate setting. Can I change this?

Original commenter did not share additional details

4 replies

Oct 13, 2020 10:16 AM UTC

Hello Accounts382, 

 

Welcome to the Community page, 

 

Could you send us a screenshot of your vat rates page, please?

 

To find this page is -

 

Left-hand side navigation bar click on taxes>vat>edit vat>edit rates and take a screenshot of that page and send it to us so we can have a closer look for you. 

 

Thanks 

Oct 14, 2020 1:00 PM UTC

Thanks for getting back to me.  Screenshot attached.

Oct 14, 2020 1:46 PM UTC

Hi accounts382, 

 

Unfortunately I'm unable to see an attachment on your post, please try resending this below. Can we also check if this is a custom VAT code that you have created or one of the existing default QB VAT codes?

 

Thanks! 👍