trying to file VAT 1.1.23 > 31.3.23 Government Gateway nothing is filed. missing usual "prepare VAT return" How do I reset to prepare & submit?

Let's ensure you'll be able to submit your tax returns, essex-easystorag.

Once you've already submitted your tax return, the Prepare return option supposedly won't be visible on your part. You'll have to make sure to filter and select the All returns option to make sure they all show up on the list. I've added a screenshot for your guide:

However, if you're still unable to see the option, let's perform some troubleshooting steps to fix this issue. There are times your browser is full of frequently accessed page resources that cause some unusual responses. You can log into your QuickBooks Online (QBO) account in a private window (incognito) to check if this is a browser issue. Here's how:
 

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).
• Press Ctrl + Shift + N (Microsoft Edge)

Once done, double-check if you already have the option to submit the return. If there is, return to your default browser and clear the cache to speed up the loading process. Every so often the cache becomes overwhelmed with older data which can potentially cause viewing and performance issues. Clearing it will refresh the system, and you'll be able to work with a clean slate. However, if the issue persists, try using other supported browsers.

Apart from this, learn how you can run reports for your VAT liabilities, and record or edit VAT payments from your tax center. To learn more, I've got this article for more information: Manage VAT Payments In QuickBooks Online.

Reach out to us anytime if you have any questions about tax returns. We're always right here to further assist you.