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May 3, 2022
Solved

vat on exports not appearing on the vat report

  • May 3, 2022
  • 2 replies
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The customers that we export to are exempt from VAT but they are not appearing on the vat report as exempt. How do I fix this

Best answer by Ashleigh1

Hi Emma

 

I am struggling to attach the screen shot.

 

The VAT code is C

Description Capital

Taxable

Vat item for purchases - Capital goods purchases

Vat item for sales - Capital goods sales

 

I trust that is sufficient?


Hello Dale641, if you go to list>item list, you'll be able to find the VAT item in there, within the VAT item, that is where you can assign It to a particular box on the VAT return. If you are still stuck you can reach out to the desktop support line on the phone and set up a screenshare with them the number to ring is 0808 168 9535 or you can reach the support time on chat and do a screenshare with them there too. 

2 replies

May 3, 2022

Hi Dale641 What VAT code are you using?

Dale641Author
May 3, 2022
I am using ZE
May 3, 2022

Hello Dale641, If you're using the exempt code it should show in the net sale/net purchase(box6/7)Could you post a screenshot of the code in the taxes>edit vat>edit rates section so we can confirm you're using the right one? Thank you.

Dale641Author
May 3, 2022

Hi Emma

 

I am struggling to attach the screen shot.

 

The VAT code is C

Description Capital

Taxable

Vat item for purchases - Capital goods purchases

Vat item for sales - Capital goods sales

 

I trust that is sufficient?