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May 3, 2022 9:01 AM UTC
Solved

vat on exports not appearing on the vat report

The customers that we export to are exempt from VAT but they are not appearing on the vat report as exempt. How do I fix this

Ashleigh1Answer
May 3, 2022 12:07 PM UTC

Hi Emma

 

I am struggling to attach the screen shot.

 

The VAT code is C

Description Capital

Taxable

Vat item for purchases - Capital goods purchases

Vat item for sales - Capital goods sales

 

I trust that is sufficient?


Hello Dale641, if you go to list>item list, you'll be able to find the VAT item in there, within the VAT item, that is where you can assign It to a particular box on the VAT return. If you are still stuck you can reach out to the desktop support line on the phone and set up a screenshare with them the number to ring is 0808 168 9535 or you can reach the support time on chat and do a screenshare with them there too. 

5 replies

May 3, 2022 9:09 AM UTC

Hi Dale641 What VAT code are you using?

Dale641Author
May 3, 2022 9:27 AM UTC
I am using ZE
May 3, 2022 9:42 AM UTC

Hello Dale641, If you're using the exempt code it should show in the net sale/net purchase(box6/7)Could you post a screenshot of the code in the taxes>edit vat>edit rates section so we can confirm you're using the right one? Thank you.

Dale641Author
May 3, 2022 11:22 AM UTC

Hi Emma

 

I am struggling to attach the screen shot.

 

The VAT code is C

Description Capital

Taxable

Vat item for purchases - Capital goods purchases

Vat item for sales - Capital goods sales

 

I trust that is sufficient?