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February 4, 2020
Question

Vat page not working online

  • February 4, 2020
  • 1 reply
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1 reply

AlexV
February 4, 2020

Hi there, jb-2gthr.

 

May I know what specific error you've encountered? Is the VAT/Taxes page isn't displaying anything? If so, it's possible that the browser you're using has some issues. To verify, please log in using an incognito window and check if the VAT/Taxes page is working already.

 

Also, it's best to clear the cache as it's causes unusual behavior in QuickBooks Online. If you have other browser available, you can use it to do your other tasks. Just make sure that it's updated.

 

Please read this guide to learn more about VAT. You can also edit your VAT settings, VAT codes, and VAT rates in QuickBooks Online.

 

I'll be glad to help if you have more questions. Have a great day!