Vat rate will not alter the drop down list does not drop down it will not allow me to input the vat rate

Hello @neil28,

There are times that your browser is full of frequently-accessed page resources, thus causing websites, like QuickBooks Online (QBO), to act weirdly. This can be the reason why you're unable to enter a VAT rate successfully.

Let's consider logging into your QBO account using a private browser so we can isolate this issue. To do so:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

If this works, you can clear your regular browser's cache so the system can start fresh. But if you get the same results while using a private browser, use a different browser app instead.

Lastly, here are helpful articles you can read for ideas about VAT and other related tasks: Value Added Tax for QuickBooks Online.

If there's anything else that I can help you with, let me know in the comments. I'll be here to help.