Solved
Hi, I'm new to QBO. I submitted my last VAT return using MTD. I have received a refund. How do I post it? When I go to Taxes, the VAT shows as paid (green tick next to it) but it doesn't allow me to post the refund onto my bank account. If I go to filed returns, there is nothing on that list. As I said, I submitted the return using MTD, it went through OK. I'm not sure of what to do now. Thanks in advance.
Hey marlo13,
Thanks for your post and welcome to the community.
Returns which are filed with a negative balance of VAT DUE (i.e. refund) are automatically marked as paid on the system - to record the refund click on the drop-down on the action column against the filing and 'Record refund'. Select the bank account, date, and amount received then save - this will the match to the payment in for-review if you have the bank connected.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
