Skip to main content
November 26, 2022
Question

VAT return dates correct - cash accounting - but error message appear stating INDIRECTTAX-19702 never seen this beforeThis is incorrect - How Do I pass this ??

  • November 26, 2022
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

November 26, 2022

I'll ensure you'll get rid of the error message, goldlyne.

 

Issues like this can occur when your browser stores too much historical data. You can get rid of them in a few steps. Access your account via an incognito window. You can refer to these shortcut keys to open an incognito window in all supported browsers:

 

  • Chrome: Ctrl+Shift+N
  • Firefox: Ctrl+Shift+P
  • Safari: Command+Shift+N

 

Once logged in, perform the task you were trying to do earlier. If it works, go back to your default browser ad clear its cache. This way, you can access QuickBooks with a clean slate. Alternatively, you can use other supported browsers.

 

Furthermore, you can learn more about filing taxes through this link: File your VAT return and record tax payment in QuickBooks Online.

 

If you have any other questions related to VAT or any other questions, let me know by adding a comment below. I'm more than happy to help. Have a good one!