Why are my excluded bank receipts being included in my VAT sales this quarter. It has never done it before?

Good day, info2010.

I recognize the need for an explanation as to why the excluded bank receipts are being included in your VAT sales this quarter. Let me route you to our experts for further investigation.

Before we proceed, please review the receipts to ensure you've successfully excluded them. Once verified, I recommend contacting our Support Team. They can help assess the transactions to make necessary corrections if needed.

Here's how:

1. Go to the Help icon and choose Search.
2. Click the Contact Us button and enter your concern.
3. Press Continue.

See this article for our operating hours: QuickBooks Online Support. It includes the contact number so you can call us directly.

I'm adding this guide that helps scan your VAT figures for common errors and other anomalies to oversee them before the submission: Use the VAT error checker in QuickBooks Online.

Additionally, this reference will walk you through the process of complying with HMRC: Submit a VAT return to HMRC using MTD in QuickBooks Online.

Know that you're welcome to comment below if you have other concerns or follow-up inquiries about VAT sales figures. I'm just around to help. Take care always.